General Questions
JEORO INSTRUMENTS is a dealer and manufacturer of measuring and testing instruments.
We are dedicated to providing customers with suitable and cost-effective instrument products, Helping customers improve product quality, increase added value, and reduce waste of materials and working hours.
JEORO INSTRUMENTS offers dimensional metrology and materials analysis testing instruments.
Brands: MITUTOYO, MAHR, SYLVAC, BOWERS, TRIMOS, TESA, RENISHAW, INSIZE, ZEISS, CREAFORM
Products: CALIPER, MICRO METER, BORE GAUGE, HEIGHT GAUGE, NDT, LIBS, XRF, MICROSCOPE, ROUGHNESS TESTER, CONTRACER, ROUNDNESS TESTER, CMM, 3D SCANNER
The company is divided into different departments, each with its own director.
The Marketing and Sales department consists of the sales team and customer services, which has 15 members.
The Service team consists of 10 members to take pre and after-market jobs.
3 colleagues in The Order Process department help you order, pack, and hand the packed items to a shipping carrier, and track the status until final delivery.
Sales Policy
Whether you order a small measuring tool or a large instrument for standard items, the MOQ is 1 set.
For customized products, it needs to be negotiated separately.
Small Tools: cash on delivery
Big Devices: 30% after order, 70% before delivery



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We also provide trade financing solutions in some countries like the USA, UK, CANADA, EUROPE, AUSTRALIA, and NEW ZEALAND.
We have a large stock of small tools and they can be picked up by the forwarder in 1-3 days.
For big instruments, it depends on the specific configuration. Usually 15-20days.
The shipping time varies on different carriers.
We will choose reliable and low-cost shipping methods.
Aftermarket Service Policy
We provide catalogs, datasheets, and videos for your reference.
If you have workpieces or drawings, please share them with me. Our technicians will analyze it and then offer you a proposal with the proper instrument models.
The paper and video installation manual will be provided
On-site service is negotiable.
1-year warranty
Shipping Policy
We can ship to virtually any address in the world.
We do offer a wide variety of shipping options for our customers. All shipping methods are calculated by the order’s shipping dimensions, weight, and shipping location.
EXPRESS, SEA, AIR, TRAIN
EX-W
FOB
DAP
DDP
Express, Air: 7-15days
Sea:
15-20days(Southeast Asia)
20-25days(India, Middle East)
25-30days(Europe, America)
30-450days(Africa)
Privacy Policy
We collect information when you register on our site, place an order, or fill out a form.
When registering on our site, you may be asked to enter your: name, email address, mailing address, and phone number. However, you may visit our website anonymously.
When you register or fill out forms, we implement various security measures to maintain the safety of your personal information.
We use secure servers. All sensitive/credential information provided is transmitted via Secure Sockets Layer (SSL) technology and then encrypted into our payment gateway provider database, only accessible to those who have been granted special access to such systems and are required to keep the information confidential.



